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Returns And Refunds

If you have received a damaged item, you are welcome to make a return or exchange within 30 days of your purchase. 

All returned Items must be sent back to us unused and in their original condition. Please note that Cookerry is not responsible for the shipping cost of returning items. We reserve the right to refuse a refund or exchange if the item does not show sign of damage. 

We will refund items if they are damaged when received. Please send us pictures of the items to inquiries@cookerry.com with description of the damage and one of our customer service representatives will get back to you within 2 business days.